Refund policy

Last updated: 3.13.26

At MEGAeverybody, we want you to be satisfied with your purchase. If something isn’t right, we’re here to help.

Returns

We accept returns within 30 days of delivery for eligible items.

To qualify for a return:

Items must be unused, unworn, and unwashed
Items must be returned in their original condition
All original tags must still be attached
Items must be returned in the original packaging when possible
A valid order number or proof of purchase is required

Items that do not meet these conditions may be refused or returned to the sender.

To initiate a return, contact us at:

hello@megaeverybody.com

If your return is approved, we will provide instructions for sending the item back.

Returns sent without authorization may not be accepted.

Exchanges

We offer size or item exchanges for eligible products.

To reduce waste and fraud:

Only one exchange is permitted per order
Exchanges are subject to product availability

If the replacement item is unavailable, a refund may be issued instead.

Refunds

After we receive and inspect your returned item, we will notify you of the approval status.

If approved:

Refunds will be issued to the original payment method
Processing typically takes 5–10 business days depending on your payment provider

Original shipping costs are non-refundable.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived:

Damaged
Defective
Incorrect

Shipping costs paid at checkout are non-refundable.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Email: hello@megaeverybody.com

Please include:

Your order number
A photo of the item
A brief description of the issue

If confirmed, we will replace the item or issue a refund at no additional cost.

Non-Returnable Items

The following items cannot be returned:

Final sale items
Gift cards
Items that have been worn, washed, or altered
Items returned more than 30 days after delivery
Items returned without prior approval

Chargebacks & Abuse Prevention

To maintain fair pricing for all customers, we monitor returns for abuse.

We reserve the right to:

Refuse returns that show signs of wear or misuse
Limit or deny returns from customers with excessive return activity
Decline refunds for items returned damaged due to improper packaging

Late or Missing Refunds

If you have not received your refund:

Check your bank account again
Contact your credit card provider (processing times vary)
Contact your bank

If the issue persists, please contact us: